From an Information Technology Internship to night-shift team lead on US hours for global contact-centre accounts, then full-stack development for a Southern African fleet fuel platform. I recently left FuelU2 to pursue my own practice in the wider AI and IT industries.
Full Stack Software Developer
Ballito
FuelU2· Southern African diesel fuelling network and fleet-management platform
until recently
I joined FuelU2 after a brief stint at Lab27 (which merged with FuelU2). As full stack software developer I worked across C#, TypeScript/React, and Flutter for mobile.
Cross-platform mobile apps with Flutter and Dart
Web platforms with React and TypeScript
Backend services and internal data tools in Python, C#, and SQL
Vehicle tracking integrations with Cartrack and MiX Telematics
Branded user-guide video generation for the platform
Support Engineer
Johannesburg · night shift · US hours
Pivotal Data· Acquired by Connect in late 2022 · View company
– (permanent role after internship)
Promoted from an Information Technology Internship to Support Engineer, then night-shift team lead. I worked closely with contact-centre admin teams for these clients:
Quest Diagnostics (US)
Bupa (UK)
Coca-Cola Beverages South Africa (SA)
King Price (SA)
Team lead for the support engineer night shift, working US hours (6pm–3am South African time). Led weekly stand-ups with the Quest Diagnostics team, which built my confidence presenting to a global audience.
Extensive hands-on work in Five9 and Genesys Cloud: customer chatbots, voice routing, and IVR setups. Earned Genesys Accredited Partner Presales Professional and Seller credentials, plus Five9 Triple Crown (see Certifications on the landing page).
Information Technology Internship
Johannesburg
Pivotal Data
–
Internship that led directly to a permanent Support Engineer role—my entry into enterprise contact-centre telephony and global client support.
Genesys Cloud
Five9
Sales and Marketing Specialist
Johannesburg · on-site · full-time
ReLeaf
–
On-site sales and marketing specialist work, with a focus on business-to-business sales and marketing.
Business-to-Business (B2B)
Event Promotions
Johannesburg & Pretoria · on-site · freelance
Betway Group
–
On-site event promotions across Johannesburg and Pretoria: leading promo staff at events in both cities and driving website sign-ups.